South Manchester GP Federation
South Manchester GP Federation
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OUR MISSION and values

Our Mission

SMGPF embraces innovative approaches to health care delivery and service design, and will provide high quality, locally integrated health care in a patient-centered and cost-effective way to meet future challenges and ensure a sustainable NHS. 

Our Values

Promote the consistent delivery of quality primary care across South Manchester Embrace better integration of services across the health and social care systems 


Provide visible leadership and take responsibility for the on-going development of primary care for the benefits of those who use the service and those that work within it. 


Deliver good and safe care for all patients To provide efficient, convenient, safe and reliable community services 


Work in an honest, transparent and inclusive manner 


Ensure a positive patient experience for those that use our services  


To constructively work with partners, providers and commissioners in a mature, open and collaborative way 


To learn from everything we do and evolve 

The Team

Our Board of Directors

As a membership organisation (all the practices in South Manchester are our shareholders) our Board of Directors are consituted and voted by the shareholders onto the Board.  


Our Board comprises four GP Partner  and two Practice  Manager Directors, who are all voting Executive Directors.


Our Chief Operating Officer sits on the Board but as a none voting member.

Our Team

We are a small team with the following roles supporting the day to day service work:


Chief Operating Officer

Oversight of all the service delivery and PCN support that the organisation provides, including governance lead responsibilities.


Operations Manager

Overseeing day to day operational delivery and decision making for the services that we provide.


Project and Service Support Officer 

Supporting service delivery and working closely with the Operations Manager to effect changes and put systems and processes in place 


and


Finance Manager

To coordinate all aspects of financial governance and management in the organisation.

Primary Care Network Support

In addition to the core team we have another small team supporting the four South Manchester Primary Care Networks:


Senior Transformation Manager

Oversight of all aspects of our PCN support service, including management of the team and financial management.


Transformation Manager 

To support the Clinical Directors and oversight to ensure that each PCN achieves its aims and ambitions with oversight of all the PCN team and business.


PCN Support Officer 

To support support claims and budget monitoring, administrative support to the PCNs and day to day operational support to the PCN Managers

Others working for and with us

We have a wide range of both directly employed and sessional clinicians who support both service delivery or who are working within the primary care networks.

Whether employed or otherwise, this workforce enable us to deliver high quality care or support individual practices or the primary care networks to do the same.  


We also utilise the skills and expertise of local practice staff to support some of our services and whilst we don't employ them directly whilst they are supporting our service we value their contributions and take responsibility for what they do.

Other information

Care Quality Commission

Other affiliated organisations

Care Quality Commission

We are registered with the CQC and you can find our information here:

https://www.cqc.org.uk/provider/1-1539373541/services


Feedback

Other affiliated organisations

Care Quality Commission

As part of our services we continually receive and learn from patient feedback.  


We are always keen to hear from others about their experience, e.g. from practices, so that we can continually improve what we do

What patients say

Other affiliated organisations

Other affiliated organisations

"I was very impressed with the efficiency of the service"


"The doctor was very good and gave me lots of information"


"Your service has been brilliant and helped a lot"


"I was put at ease and everything that was done was explained to my satisfaction"


"Quick appointment, the phlebotomist was excellent"


"Nurse who took blood was very helpful and efficient"

Other affiliated organisations

Other affiliated organisations

Other affiliated organisations

We are shareholders of other GP Federations whom we support to enable service provision or support for general practice.


They are:

Manchester Primary Care Partnership (https://manchesterpcp.co.uk/index.php)

and

Greater Manchester Primary Care CIC 

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SMGPF Ltd

c/o The Borchardt Medical Centre, 62 Whitchurch Road, Withington, Manchester, M20 1EB

0161 438 1680

Copyright © 2025 SMGPF Ltd - All Rights Reserved.

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